With the increased usage of employee tracking software, are companies doing more harm than good?
Steve Scott, Engage's Chief Operating Officer, says tracking software can do more than just improve productivity. It can also uncover security threats, thefts, and safety issues within the organization and thus save the company money.
Understanding how employees work can help companies solve bottlenecks and increase accuracy, he adds.
While federal law allows employers to monitor employee communication for legitimate business reasons, state laws differ, and employers will need to make sure they don't run afoul of local laws.
Engage PEO's recommendation: "Policies must be documented, clearly defined, fairly implemented, and then acknowledged by employees."
"Transparency about the goals of monitoring can go a long way toward reducing employee concerns."
EXCERPTED FROM BUSINESS JOURNAL ARTICLE: EMPLOYERS ARE RAMPING UP EMPLOYEE TRACKING. (Subscription Required)