Workflow Business Analyst

Recognized on the Inc.5000 list of fastest growing companies in the U.S. each of the last two years, Engage is an innovative Professional Employer Organization (PEO) seeking a Business Analyst to join our dynamic team. The position will provide support and expand usage and functionality of the ClientSpace workflow application.  The person in this role will work closely with members of the entire organization to provide support, solutions, training and enhancements.  The ideal candidate will incorporate technology, business knowledge and project management skills to be successful.

Responsibilities Include:

  • Develop technical knowledge of the ClientSpace platform in order to configure dataforms, views, reports and queries in support of solution enhancements.
  • Develop business knowledge and expertise in the PEO industry.
  • Track support and application improvement priorities across the organization related to the ClientSpace application.
  • Work closely with application vendor to understand technology, functional capabilities and incorporate new features as they are released.
  • Drive continued adoption of workflow applications through usage monitoring and definition of adoption improvement ideas.
  • Develop workflows, business rules, and business process flows that are in line with project goals and organizational objectives.
  • Develop reporting and dashboards utilizing Izenda reporting application.
  • QA of solutions as appropriate prior to end user delivery.

Required Knowledge, Skills and Abilities:

  • Experience working with workflow applications and business solutions.
  • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
  • Possess strong partnership skills to ensure effective management of projects and all stakeholders involved.
  • Must be highly organized with a strong ability to develop project plans.
  • Excellent verbal and written communication skills.
  • Bachelors of Business Administration or equivalent is preferred.

Excellent benefits and competitive salary

To apply, please email cover letter and resume to