Engage PEO’s Exemplary Client Survey Results Showcase Value of HR Counsel

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Engage PEO Announces Near Perfect Customer Service Satisfaction for Second Year in a Row
Press Release

Engage PEO’s Exemplary Client Survey Results Showcase Value of HR Counsel

Fort Lauderdale, Fla. – Nov. 23, 2015 – Engage PEO, a leading professional employer organization providing HR outsourcing solutions to businesses across the U.S., today announced the results of its annual client satisfaction survey. According to the feedback received, business owners gain significant value from partnerships with experts who specialize in managing a wide range of employment, benefits and compliance issues.  

Clients of industry-leading Engage PEO revealed they were exceptionally satisfied with the caliber of HR compliance counseling received, the ease-of-access to accurate and timely HR information, and the quality and availability of benefits offered. Engage also received high marks in overall service quality, a key metric in the increasingly competitive PEO market. In response to whether clients would recommend Engage PEO to their friends and family, the average score was 8.95 out of 10.The average score of all client responses in the survey was 9.02 out of 10.

“The continuous satisfaction of our clients means everything to us,” said Jay Starkman, CEO of Engage PEO. “To meet the needs of businesses today, PEOs must deliver on both HR expertise and service quality, and that is what we focus on every single day at Engage.” 

The rise in demand for HR and employee benefits solutions, like those offered by Engage, has driven strong and steady growth for the PEO industry. This is especially true in the wake of complicated employment regulations such as the Affordable Care Act (ACA). According to a recent study by the National Association of Professional Employer Organizations (NAPEO), there are between 780 and 980 PEOs currently operating in the United States. PEOs provide services to between 2.7 and 3.4 million worksite employees.

“The HR challenges facing employers in 2016 and beyond are a big deal,” added Starkman. “New minimum wage rules are taking effect across the country, healthcare law requirements for employers with 50 or more full-time employees kick in on January 1, and that is just the tip of the iceberg. Engage’s high client satisfaction ratings speak to the fact that we help companies manage these and many other issues that are so critical to the success of their businesses.”

About Engage PEO

Engage PEO delivers comprehensive HR solutions to small and mid-sized businesses, sharpening their competitive advantage. Comprised of the industry’s most respected veteran professional employer organization executives, certified HR professionals and attorneys, Engage PEO provides hands-on, expert HR services and counsel to help clients minimize cost and maximize efficiency for stronger business performance. The company’s superior service offering includes a full range of health and worker’s compensation insurance products, payroll technology and tax administration, risk management services and advanced technology as part of an extensive suite of HR services. For more information visit www.EngagePEO.com.

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