Careers

Business Analyst

Recognized on the Inc. 500 list as one of the fastest growing businesses in the United States, Engage PEO (www.engagepeo.com) is an innovative Professional Employer Organization (PEO) seeking a Business Analyst to join our dynamic team. The position is primarily responsible for the oversight of Engage’s client facing web applications utilized in the delivery of Payroll, Benefits and HR services. The ideal candidate will incorporate technology and business knowledge as well as project and vendor management skills to support and enhance Engage’s client facing applications.

Responsibilities Include:

  • Leads and manages projects related to Engage’s web applications working with business units to understand their needs, gather requirements and drive project completion

  • Communicate with management and staff relating to project status, issues, and risks

  • Support system patches and upgrades providing user training, system testing, process change management, and project coordination

  • Management of web application support tickets and upgrades with vendors

  • Assist with the development of user manuals and trainings to help educate users on current, new, or modified functionality

  • Analyze best practices in conjunction with internal and external subject matter experts

  • Proactively consult with end users and business heads to clarify current operating procedures identifying opportunities for improvement delivered through technology solutions

  • Provide appropriate support to web applications communicating with business units on status of key open issues

  • QA of solutions as appropriate prior to end user delivery

Required Knowledge, Skills and Abilities:

  • Proven Project Management experience

  • Experience working within system development lifecycle

  • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions

  • Possess strong partnership and negotiation skills to ensure effective management of projects

  • Superior organizational skills

  • Excellent verbal and written communication skills

  • Bachelor’s of Business Administration or equivalent is preferred

 

Excellent benefits and competitive salary

To apply, please email cover letter and resume to calexander@engagepeo.com.

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